conecte-se com sua audiência. #SocialIntelligence#SocialListening
#SocialIntelligence is the ability to understand one's own and others' actions. It is learned and develops from experience with people and learning from success and failures in social settings. It is an important interpersonal skill that helps individuals succeed in all aspects of their lives
💬 Your Thoughts? How do you define social media, and what research questions do you find most intriguing? Link to the chapter 📖 sk.sagepub.com/reference/th...#SocialListening#ConsumerInsights#SocialIntelligence