Swisher is emblematic of non-labor journalism and most business journalism. As we point out, the notable examples were FT Alphaville, but also Gizmodo, WIRED, and other digital blogs/platforms. Labor journalists or reporters who bothered talking to the drivers had a deeper understanding of the tech

I focus on Swisher (and her cohort of access journalists) as a chance to talk about how the most celebrated type of reporting advanced a certain way of thinking about tech that has made us all worse off. It has fundamentally narrowed the questions people think to ask about technology.