Do you actually? Or does your bosses boss have those users and you do line level config based on what they hand down to you? Because I gotta be real you really come across like a rookie systems engineer who doesn't yet even have an awareness of the limits of their knowledge.

I’m fifty fucking two. I’ve done everything from helpdesk, coding, UAT, BA, PM, sysadmin, devops and more. I now manage this shit at board level. But I have the skills to know who to employ, and to make sure the people who work for me know what they are doing. My shit works. Sorry if yours doesn’t.

I don't see how you got any of that from what he just wrote. Also, does this kind of conversational style work for you in other areas of your life? It's rude as fuck in this one.