These are some pretty good principles for how the government should regulate how private companies (ab)use their customers time
I thought you’d like this
The refund thing pisses me off so much. They can debit my card instantly but it takes 5-7 business fortnights to process my refund? Eat shit
They should ban saying something has shipped when it’s only “shipping label created”
Also, arbitration should be a manual opt-in process, or an electronic opt-out, not an annoying pen and paper opt-out process
Amazon is going to feel personally attacked
Every. Single. Point.
Last week I discovered that an explanation of my vision benefits is not available on line. At all. I had to call and ask for it to be mailed to me. The online list of in network providers, allegedly up to date, included an office that had been closed for over a year.
Hope they have an entire department dedicated to health insurance companies.
I had an annual subscription that I canceled. Then I was charged. I complained and they said, “You only canceled for the rest of the year. You didn’t cancel your automatic renewal.” I was unimpressed and they finally refunded, but what FUCKERY.