Important research, though I can’t see the full content. Agree with the main conclusions around digital access routes likely to increase exclusion. The NHS Digital Inclusion Framework (which my team worked on) is relevant and could support mitigating the trend.. www.england.nhs.uk/long-read/in...

..I recently had experience of some of the advantages digital literacy etc brings when accessing GP and then admitted to hospital - www.linkedin.com/posts/fenton...

Andrew Fenton on LinkedIn: An Experience of Care | 11 comments

I ended up in hospital quite suddenly last Weds - GP appt at 9.50, over to Ambulatory Assessment Unit at the JR in Oxford by 11.15, and admitted to Neurology… | 11 comments on LinkedIn