Klarna has been on a PR offensive for months trying to paint the picture of how they an “AI-first company.” But look closer and everything they do: the AI is a facade, behind which its business as usual (doing sensible practices, eg cutting costs). Eg blog.pragmaticengineer.com/klarnas-ai-c...
Klarna launched its AI chatbot, built in collaboration with OpenAI, which the company wants to use to eliminate 2/3rds of customer support positions. But is it as revolutionary, and as likely to repla...
The goal of this PR offensive? When Klarna goes IPO (expected later this year if all goes well) have retail investors buy their stock thinking they’re some “AI company” instead of looking at the hard numbers. See also when Kodak leaned into Blockchain also to inflate in 2018…
