Absolutely fucking derranged behaviour from Sharyn, harassess you, withholds a refund you're owed and then accuses you of harassment? What a turbocunt.
I feel like showing your Deans this email exchange will help you greatly
Incredible low dipshit behavior. I hope you can sort it out. Maybe your uni can even help you with her? Your sitting on the longer level, please report it to any consumer safety bureau your country have and maybe for harassment too.
what a massive piece of shit wtf
Please show the emails to your Dean, as well as Joaquin's thread. It seems these people are also being discussed on reddit, and their rudeness and threats are common. I'm so sorry you're going through this, but thank you for sharing this.
It is batshit to me how much she escalated this I’m so sorry. I hope your uni has some free legal resources for you to look into.