17/44 🔍 Deep Dive into Anomalies: If certain results are surprising—whether unusually high or low—investigate further. What were the contributing factors? Was it a one-off, or does it indicate a trend? #CriticalAnalysis

18/44 📅 Plan Next Steps: After identifying areas for improvement, work with staff to develop a clear action plan. What needs to be addressed immediately, and what can be part of a longer-term strategy? #ActionPlanning