3) Check you can actually receive emails. If your inbox is full we're not going to be able to contact you. 4) Check your spam folder before sending off a snotty email about how we haven't replied.

5) Understand that many people who handle enquiries are volunteers, not employees. They have their own lives to lead and don't sit there checking emails for your messages. It might take a few days or longer for them to reply, probably even longer out of season. Be patient.