What would happen to lawyers' fees if 100 million new lawyers were licensed overnight? How about one billion? Yes, demand would skyrocket, but much of that demand would be met by the same tech that created it. What happens to human lawyers when they're suddenly outnumbered 100-1 by machine lawyers?

This is why I tell law firms: You need to recalibrate your business models to increase efficiency and enhance productivity, and you need to focus on high-level human relationships of trusted advice and stalwart advocacy, because someone solved the A2J problem -- but you're not going to like it. //