Today in @Briefing_Book, Giacomo Fraccaroli, @nealemahoney.bsky.social, and Zahra Thabet describe a test they ran of California’s click-to-cancel law: many subscriptions remain too difficult to cancel.

BBbriefingbook.bsky.socialSep 9, 2024 12:44pm

How big is the subscription cancellation problem? open.substack.com/pub/briefing...

How Big Is the Subscription Cancellation Problem?

We signed up for and canceled subscriptions to 47 newspapers to find out