Oh - also i went in for a 1:20pm appointment and it took them OVER THREE HOURS. I just want some relief! Why is this so hard!

I am having one of the most painful eye days yet, the pharmacy has a medication for me but i cant pick it up because this place F’d up the Rx and isnt replying to the requests to fix it - both from me and the pharmacy. Fine i will just continue ti be in agony. FML