I wrote about the racist usernames found on Bluesky, obtained an email investors sent to the team, details about the personalized apologies from the company, and more. https://fortune.com/2023/07/31/inside-bluesky-moderation-crisis-investor-pushback-user-backlash-ceo-apology/
Bluesky, the Twitter-rival, faced a crisis when a racist username went unchecked, leading to pressure from investors and users.
thank you for writing this.
Kylie, always a fan of your work and how you take the time and sensitive care to matters. Truly, I’m so proud of you 💕Excellent writing.
I agree with most of it — but no one can say when the username emerged. I very seriously doubt that someone signed up with it and just went for weeks without notice. More likely they were found within a day of changing the name. Bluesky needs limits for what names can be, but it wasn’t there long.
Good on those investors, but it still seems like the real inner story is still just as much of a mystery to me...
Did anyone get an answer as to why she didn't respond?
These things always remind me of threads about how hard it is to safely manage usernames.
Fuck yes thank you for writing this, Kylie
During the 10-day period following the initial incident, investors urged Bluesky CEO Jay Graber to issue an apology, according to an email seen by Fortune: https://fortune.com/2023/07/31/inside-bluesky-moderation-crisis-investor-pushback-user-backlash-ceo-apology/
great article
Holy crap she got a bollocking!