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Laura Yarrow
@laurayarrow.bsky.social
Head of Design for GOV.UK at GDS. Ex HM Land Registry. Public speaker. Observer of humans. Crisp connoisseur. Yarn hoarder. Northerner.
572 followers561 following93 posts
LYlaurayarrow.bsky.social

Yes please! 🎉

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LYlaurayarrow.bsky.social

I’m there! 🙌

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Reposted by Laura Yarrow
NCniacampbell.bsky.social

You need to know why you are asking questions, and communicate it to the user. If you don't know why you're asking, you probably shouldn't be collecting that info. Try using these questions (a question protocol) before you start designing: www.gov.uk/service-manu...


      Structuring forms - Service Manual - GOV.UK
  GOV.UK
Structuring forms - Service Manual - GOV.UK GOV.UK

How to structure online forms.

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LYlaurayarrow.bsky.social

It will! Shout if you ever fancy a chat, this grade can be…a lot 🫠

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LYlaurayarrow.bsky.social

Eeek hope all is ok Coco 🫣 I have several of those per day 😂

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LYlaurayarrow.bsky.social

Again, many thanks 🤣🤣🤣

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LYlaurayarrow.bsky.social

Thanks for reminding me I’m not going Dean 😂😭

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LYlaurayarrow.bsky.social

Also, the obvious ways this would be abused are present today: developers approaching private land owners over time to purchase their land at very low prices. Once they get a big enough contiguous chunk a massive development pops up (with houses selling for way more than the original owner got paid)

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LYlaurayarrow.bsky.social

I love the theory, wince at the reality 😂 (under the iceberg stuff like infrastructure eg utilities and LA provisions like schools, GPs etc). But I love ideas like this because they help you probe the “how”, which is worthwhile or we’d never change anything 🐌

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LYlaurayarrow.bsky.social

Ooh nice twist!

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LY
Laura Yarrow
@laurayarrow.bsky.social
Head of Design for GOV.UK at GDS. Ex HM Land Registry. Public speaker. Observer of humans. Crisp connoisseur. Yarn hoarder. Northerner.
572 followers561 following93 posts