Apart from the obvious issues of delays, cancellations and overcrowding, a key priority absolutely has to be getting rid of the impenetrable, ludicrous and ticketing “system”. I don’t have a problem with different fares depending on time of day or advance purchase, but if I have an …./1

…..open ticket between, say, York and Newcastle then I should be able to use it on any train on that route. The current arrangements are completely nonsensical. 2/2