Rory!!!! Good luck with the apps to all of us 🙏 if you and your friend aren't familiar with the process, the thing I recommend the most is to be patient and don't give up trying despite the web crashing. Also, did you already make your account? You need one to apply

AHH THANK YOU SO MUCH, AND LIKEWISE!! I was not familiar to it until recently but we did make one! Thank you so much for your advice and your concern, I genuinely feel more at ease 🥺💞