EPR usability is also *hugely* dependent on implementation and adoption quality. Don't just look at the software itself, look at the process, track record and thought leadership the vendor brings to landing it with real services and clinicians.

Yes, we're about to launch the next national usability survey actually (30th Sept), to add even more data to the research. But yep, about 2/3 of factors affecting usability have nothing to do with the system itself. Training and engagement are key, as is infrastructure.