Similar time scales: sent a direct debit form in May; they took more than 6 months to process it; form is no longer valid. The operator suggested I fill in the form again. When I asked if she could guarantee that this second form would be actioned within 6 months, she put me on hold. Again.

I’ve been trying since May 2022 to get my pension contributions transferred from the UK to France. I was hoping to retire January 2024. That’s going to happen. Not.