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Jo Kibble (Political Animal)
@politicanimal.bsky.social
politic_animal from the Musk shop. Local government policy adviser by day. Timetable wrangler/travel challenge story-teller by day and night. Once branded ‘Twitter’s answer to Phileas Fogg’
1.1k followers695 following1.1k posts
JKpoliticanimal.bsky.social

Hmmm. If she was definitely directed to St Pancras by LNER staff, she should be entitled to a full refund for the 1hr+ delay - but then she shouldn’t have needed to buy a new ticket either. Think she’d be best off pursuing the refund of the original ticket tbh.

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RHrmholdsworth.bsky.social

Thank you! I suspect an element of panicked decision-making but will pass this on.

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JK
Jo Kibble (Political Animal)
@politicanimal.bsky.social
politic_animal from the Musk shop. Local government policy adviser by day. Timetable wrangler/travel challenge story-teller by day and night. Once branded ‘Twitter’s answer to Phileas Fogg’
1.1k followers695 following1.1k posts