I think @kenwhite.bsky.social put it best on Serious Trouble when he advised potential clients to just resist the urge to *do things*

One of the best pieces of advice we give clients when doing emergency response to a tech outage is: Stop. Take a deep breath. Get a cup of coffee (or equivalent). The thing you reflexively want to do will just make things worse.

Just lie slack. Respect the process.

I think the specific quote was the eight word legend: Shut The Fuck Up And Stop Doing Things

Much like with brown bears, in conversations with cops the best approach is usually to go limp.

As a computer software developer, I concur.