Press report suggests that the EU Commission will soon find that X is *not* a gatekeeper under the Digital Markets Act dig.watch/updates/x-ex... Nb this is a separate question from whether X has breached the Digital *Services* Act, which is also the subject of a pending investigation

X exempt from gatekeeper obligations in EU's Digital Markets Act | Digital Watch Observatory

Despite X meeting the user-base threshold for a gatekeeper, it argued it is not a significant gateway between businesses and consumers, prompting an EU investigation.

Thanks - hadn't spotted this. Very useful info.

Odd. I constantly see people seeking help from companies on X when their orders have gone astray and quite a few companies X seems to be - and still remains - one of their main social media options. I'm curious: what would need to happen for them to be ruled a gatekeeper?

I have used Twitter/X to contact BA, Hilton, Barclays, O2, HSBC and House of Fraser (RIP) to sort out problems with bookings and purchases. Using Twitter/X is standard advice for business problems.