There is no fury like a UX consultant receiving an incorrect £100+ order of Post-It notes. All the wrong colours, no boxes, flimsy plastic packets, not ‘super-sticky’, heaps of evil vanilla notes. Incandescent doesn’t cover it! And breathe.

a cartoon cat with a horn is flying in the air with cn written on the bottom right

ALT: a cartoon cat with a horn is flying in the air with cn written on the bottom right