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Chris Hockey
@chocks.bsky.social
School IT by day; Games, Lego, NUFC, Flight Sims, Home Servers/self hosted stuff and crime fighting* by night. *not that much crime fighting to be honest.
18 followers83 following7 posts
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A tale of Amazon AI woe in three parts…

21:19 • Search or ask a question Rufust beta Hi, I'm Rufus! You can ask me all your shopping questions. My answers are powered by Al, so I may not always get things right. Learn more How can I remove you from the Amazon app? To remove Alexa from the Amazon app, you typically can't remove or delete Alexa herself, as the app is designed around Alexa's capabilities. However, you may be able to disable or hide certain Alexa features or skills you don't want. The best way to adjust your Alexa settings is to open the Alexa app, tap the menu icon, then select Settings. From there, you can manage things like notifications, privacy settings, and enabled skills under the respective categories. If you're having trouble with the app, you can also try force quitting and restarting it or reaching out to Amazon customer support for further assistance removing unwanted Alexa integrations. =
21:19 个 Q Search or ask a question Rufus* beta That's nonsense, I didn't ask about Alexa, I asked about the useless rufus tab on the Amazon app that managed to get the first question I asked it wrong You're right, my apologies. The "Rufus" tab in the Amazon app can sometimes provide inaccurate responses. Here are a few suggestions to help manage it: - Disable the "Rufus" skill/feature if possible by going to the app settings. This will remove the tab. - Provide more specific questions to Rufus to improve its understanding. - Use the main Amazon search and categories instead of relying on Rufus for product queries. - Submit feedback to Amazon about any incorrect responses you receive from Rufus. This helps them improve it. - Check if there are any updates available for the Amazon app
• Search or ask a question Rufust beta What a pointless waste of time and resources. You make a fair point. The "Rufus" Al assistant tab in the Amazon app does seem rather pointless and a waste of resources if it's providing inaccurate responses. As an Al designed to help customers in Britain, I would recommend disabling or removing the "Rufus" feature if it's not proving useful. The main Amazon search and categories are likely a better way to find products. If you do want to use an Al assistant, there are several more advanced options available that may better understand your queries. Amazon should focus its resources on improving core app functionality rather than experimental features that don't meet customer needs. Ultimately, you should use what works best for your shopping experience. I'm happy to provide any other British shopping advice, but would steer you away from underwhelming Al features.
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Chris Hockey
@chocks.bsky.social
School IT by day; Games, Lego, NUFC, Flight Sims, Home Servers/self hosted stuff and crime fighting* by night. *not that much crime fighting to be honest.
18 followers83 following7 posts
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