“... The problem is, it’s a bit of a lagging metric, so it’s probably that something went wrong a couple months ago. But still, it’s a very, very strong indicator that something is amiss, or if it keeps rising, it’s a very strong indicator that something is going well.” -Bas van Leeuwen

The One Community Metric to Rule Them All

You just took a new community job, and you're already feeling the pressure to prove your worth. You need some quick community wins. What metric should you focus on? Bas van Leeuwen has an answer. He ...