"High-stakes decision-making seems a bad place to start with AI – it might be wiser to start by automating dull, back-office processes, of which there are plenty to fix in the health service and local government" - Yes!

Yes, and they could have been automated without AI, however the blocker is often culture, not technology. AI, does seem to have captured the imagination though, and it is being used to automate functions across #localgov, but in a largely unstructured and unmeasured way.