"Decommissioning could be understood as a process of service improvement, driven by a search for better outcomes for the public." Rereading the 2012 NESTA The Art of Exit paper, enjoying the insights on how we say goodbye to services that may no longer be required. www.nesta.org.uk/blog/the-art...

The Art of Exit: Tackling the challenge of decommissioning in public services

The Art of Exit: Tackling the challenge of decommissioning in public services