16/44 👂 Listen to Your Staff: Encourage an open dialogue where staff can share their insights and observations. Often, those on the ground have valuable perspectives on the results. #CollaborativeLeadership

17/44 🔍 Deep Dive into Anomalies: If certain results are surprising—whether unusually high or low—investigate further. What were the contributing factors? Was it a one-off, or does it indicate a trend? #CriticalAnalysis