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Kinzo
@kinzo.bsky.social
Composer. Video Games... person. Sometimes a silly rascal. He/him | profile pic: @orinoxide.bsky.social
71 followers70 following698 posts
Kkinzo.bsky.social

Extremely angly

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Kkinzo.bsky.social

I found that to be true of many of the rides at paris

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Kkinzo.bsky.social

(...) 2) Either way, since I've just been round the houses and on hold for 90 minutes my current mood with this laptop is at: *raging fury*, so if/when I do replace this, what's good? I'd like something with on-screen stylus support, nice and fast but doesn't need to run games.

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Kkinzo.bsky.social

(...) 1) It's under a 1 year warranty. If they're unwilling to fix it without a factory reset, do you think there's any chance I can get a refund? If I'm going to have to treat this like a new laptop I'd rather just have a new laptop. Probably not though, right? (...)

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Kkinzo.bsky.social

(...) Eventually I managed to talk them down to making me an appointment to go in, so they booked that... got the confirmation through, and they'd booked it for a timezone in Australia. 🤦It took 4 further calls and 30 minutes on hold to fix that. Anyway, based on this experience, questions: (...)

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Kkinzo.bsky.social

(...) They wanted to send a courier to pick it up, and they would repair the issue but also factory reset the laptop, to which I asked, but politely "what the fuck are you TALKING about? Why would you have to do that? It's a mechanical failure of the trackpad." (...)

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Kkinzo.bsky.social

(...) I only got it January so it's still under warranty. I got it from the big Regent Street store which has a built in service centre so I though 'Well I'll just call up and arrange to make an appointment' (...)

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Kkinzo.bsky.social

(...) at first this manifested as the laptop seeming to randomly register clicks or ignore scroll gestures on the trackpad suddenly. But then I realised it was the mouse buttons under the trackpad itself which weren't working properly. Right now it doesn't even feel like there are buttons. (...)

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Kkinzo.bsky.social

OK. So. I have a Microsoft Surface Laptop... Studio version I think it's called, and it's good. I got it because I liked the old regular style Surface but when that started going wrong I wanted something a bit sturdier. But the trackpad has started going wrong in this (...)

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Kkinzo.bsky.social

I wish mobile games weren't so hard to keep alive in general. The hardware and software changes every 5 seconds, it's a nightmare. One of my least favourite support calls is to try to explain to people why we probably won't be updating the game to work on their new phone.

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K
Kinzo
@kinzo.bsky.social
Composer. Video Games... person. Sometimes a silly rascal. He/him | profile pic: @orinoxide.bsky.social
71 followers70 following698 posts