I need deep psycho therapy to dig it back up. Best thing is just to try it out yourself. You're probably smarter than I am, and/or hopefully they've improved it since January. One thing is the snail mail verification code - but that's just waiting. I think the thing I ran into more than once...

...was that either links were broken, or that the info they asked for on one page contradicted what they then referred to on subsequent pages and you either couldn't go back and edit, or something. It just wasn't smooth. It was like an app written by a dev for their own use, if you've ever exp that

Thanks. I understand how it's hard to surface gory details. I thought about giving it a shot this year, but I've been using one of the IRS's recommended third-party providers (olt.com) the past few years, and since I procrastinated this year, I went with "if it ain't broke, don't fix it." (1/2)