It's fun to check whether Black Rock and Vanguard have a stake in the companies that you're getting terrible customer service from. The answer is just about always yes. youtu.be/ZxZO0jd8VoU?...

BlackRock: The Conspiracies You Don’t Know

YouTube video by More Perfect Union

Further to this, my dad was telling me about a company that had "gone woke and gone broke". Turns out the company had actually been 30% bought by Vanguard, Blackrock, and Blackstone, had their labour force shafted, prices made noncompetitive, and a lot of share price bloating. Funny that.