Here’s a simple test for whether a multi-million dollar RFP for a big custom software project will succeed: Does it have dozens of pages of requirements about what features the vendor “shall” add to the software? You’re fucked. It has already failed, you just don’t know it yet.
"Decommissioning could be understood as a process of service improvement, driven by a search for better outcomes for the public." Rereading the 2012 NESTA The Art of Exit paper, enjoying the insights on how we say goodbye to services that may no longer be required. www.nesta.org.uk/blog/the-art...
The Art of Exit: Tackling the challenge of decommissioning in public services
Bike lanes. Who knew they were responsible for so many of our problems…? 😉 Sad this form of satire needs to exist in our modern world; enjoy it nonetheless. www.theglobeandmail.com/drive/cultur...
If we do not eliminate the inarguably fastest way to get around every major city then we will find ourselves trapped inside a prison of bike lanes
Digital credentials for government services is a fascinating space right now. My talented colleague Steve Ly recently wrote a piece introducing the concept following credential work we've done in the BC justice sector, using BC's digital trust infrastructure: oxd.com/insights/est...
Learn how we can help your organization or government implement verifiable credentials and take a step toward a more secure digital future.
The kindle version of Platformland is now available in the UK. Amazon appears to be offering a discount on it, so this might be the best time to grab a copy! www.amazon.co.uk/dp/B0DHW9VFTS
Platformland: An Anatomy of Next-Generation Public Services eBook : Pope, Richard: Amazon.co.uk: Kindle Store
Being the parent of an injured child forced me to reconsider how a service designed equates to a service experienced. Here’s my impressions on the collision of time, infrastructure, and identity across my unexpected summer healthcare journey. #servicedesignwww.linkedin.com/pulse/five-i...
"We seek to re-center the ways in which time and infrastructure interact, to illuminate the texture of this web so crisscrossed with great divides that in literature and popular myth, the whole border...
Backed a great book project - We Will Never Be Here Again by Svein Tuft. Had the good fortune to be part of the race scene here when Svein made his way from novice to World Tour. Such a special guy. Looking forward to reading more of Svein’s many stories. www.kickstarter.com/projects/ric...
Adventures in cycling from the wilderness to the Tour de France with former professional cyclist Svein Tuft
“In Canada, Walmart customers are monitored via video, including at self-checkout. Today, not only do folks take on the labour of purchasing their items—they’re now also closely surveilled in exchange for the privilege.” Zinger from David Moscrop in The Walrus: thewalrus.ca/the-scourge-...
The technology promised to make shopping easier. It has done the opposite
Me, visiting every recipe website on the internet just looking to find an actual recipe.
Discover & share this Star Wars GIF with everyone you know. GIPHY is how you search, share, discover, and create GIFs.
Calling all landseeërs: "The ability to move at a distinct pace endows cyclists with the ability to record mental images of various land features, recalling & connecting them in creative ways and forming visual prospects that remain invisible to others" thereader.mitpress.mit.edu/the-19th-cen...
American bicyclists were some of the country’s keenest observers of landscapes, developing a new understanding and appreciation of the world around them.